Careers
Join Rayno Film’s growing team and explore careers in window film innovation, sales, marketing, and operations. Apply today and grow with us.
Interested in becoming a part the Rayno team?
Click below to find out more about our available positions:
Administrative Generalist - Immediate Hire
Rayno Window Film is a premium window film manufacturer and distributor looking for an Administrative Generalist to operate administrative and operational duties at our headquarters in Schaumburg, IL.
Rayno is looking for dedicated, full-time, immediate hire-ready candidates that work collaboratively together with our team.
The Employee’s responsibilities include but are not limited to:
- General office management
- A/R and A/P management
- COD payment tracking, collections, and payment reconciliation
- Return roll handling and support
- Approve, process, and keep an accurate record of claims from customers: shipping, warranty, payment, returns, and replacements
- Warranty claim processing
- Warranty card registration
- Use phone calling systems, CRM systems, accounting, sales, and operations systems as requested by the Company
- Receive and handle inbound calls – sales and administrative
- Outbound calls for customer reconciliation
- Hiring and firing personnel and performance review
- Employee file updates
- PR of the company for recruitment purposes
- File and finalize claims, and receive claim credit from vendors
- Updates customer database with the most current information
- Assists office staff in maintaining files and databases
- Office supply purchasing
- Feedback on system improvements
- Provides support for all other departments as needed
- Follows guidelines, procedures, responsibilities, and policies
Experience
- Quickbooks & accounting
- Computer skills
- Punctuality, accuracy, flexibility, responsible individual
- Bachelor’s Degree in Accounting or related field preferred
- Language: Fluent English, Bilingual a plus
Details
- Location: 125 E Commerce Dr., Schaumburg, IL 60173
- Hours: M-F 9am-6pm, 1hr lunch
- Health Insurance, PTO, Employee Discounts
Please submit your resumes to hr@raynofilm.com.
Customer Service/Admin - Immediate Hire
Rayno Window Film Inc is looking for a Full Time Customer Service / Admin to join our team of a rapidly growing brand in the window film industry. The role consists of order processing, customer service, warranty resolution, receptionist duties, and general office maintenance.
Responsibilities include:
- Greeting customers
- Taking and processing orders, credit cards, CODs, returns, and replacements
- Taking inbound calls and making outbound calls to customers for orders, customer service, warranty issues
- Maintaining and ordering office supplies
- Sorting/organizing office mail
- Check runs to the bank
- Adheres to all department/facility policies
- Keeping records, maintaining files, databases, and inventory
- Generating reports
- Schedules appointments and meetings
- May assist other staff members with their duties as workload dictates
Qualifications include:
- Excellent telephone etiquette
- Customer service skills
- Multi-tasking ability
- High proficiency in the computer
- Close attention to detail
- Ability to communicate effectively both verbally and in writing
- Basic office skills
- Punctuality
Details:
- Location: 125 E Commerce Dr., Schaumburg, IL 60173
- Hours: M-F 9am-6pm, 1hr lunch
- Health Insurance, PTO, Employee Discounts
Please submit your resumes to hr@raynofilm.com.